Alvarez Serra & Asociados
Experience that translates
into support.
Since 1988, a firm built on comprehensive advice and close relationships with its policyholders.
Our history
Two backgrounds.
One shared purpose.
In 1988, Altagracia Álvarez and Carlos Serra founded Alvarez Serra & Asociados, bringing together their experience in insurance and electromechanical engineering, respectively.
The company was founded to offer a complete portfolio of insurance products, backed by a structure that could support policyholders at all times.
That purpose continues to guide our work: identifying and assessing risks, designing tailored programmes and delivering highly personalised service, with ongoing follow-up and professional claims handling.
Our mission
Understand, design
and support.
To advise individuals, families and businesses on identifying, analysing and assessing their risks, designing tailored insurance programmes and supporting updates and professional claims management, with personal service and ongoing follow-up.
Our vision
To be your
trusted firm.
To be our clients’ trusted insurance brokerage and risk management firm, recognised for technical expertise, quality advice and a commitment to supporting them at every stage of their lives and businesses.
Our values
Principles reflected
in everything we do.
Commitment
We handle every matter responsibly and follow it through to completion.
Trust
We build lasting relationships through clear, honest and transparent communication.
Personalised service
We listen to and understand each client’s needs to provide advice that fits their circumstances.
Professionalism
We apply technical knowledge and sound judgement to risk assessment, programme design and claims management.
Teamwork
We coordinate our efforts to provide consistent and timely service.
Continuous improvement and innovation
We update our knowledge and processes to better respond to our clients’ needs.
The next step
Let’s talk about what you need to protect.
We are here to guide you, from your first enquiry to the ongoing review of your insurance programme.